What should I do if my phone is out of order, noisy, or I have problems dialing?

Unplug all the telephones, computers, answering machines and satellite dishes from the telephone jack and electricty.

Plug one phone back in and see if dial tone has returned.

If there is still no dial tone and you have a Network Interface device (NID) on the outside of your home that can be opened, unplug the wire inside and plug a phone directly into the jack in the NID box.

If you have dial tone and can place a call, there is a problem inside.

Once you have completed the previous steps and the problem persists, then report the problem to our business office. If it is after hours, leave a message and our service technicians will be paged.

What is local calling for where I live?

If you live in Pierce you can call Hoskins by dialing 565-xxxx with no area code and no charge.

If you live in Hoskins you can call Pierce by dialing 329-xxxx with no area code and no charge.

Does Pierce Telephone work on computers?

We do have A+ certified technicians on staff and are able to order any computer equipment you may need. We will come to your residence/business or you can drop the CPU off at our office.

How long will you keep my deposit?

Deposits are reviewed after a year of service and will be returned with Interest if your account has been in good standing.

Do you provide Long Distance?

Yes, Pierce Long Distance is a flat $0.15/min in-state and $0.10/min out-state, 24 hours a day with no monthly fees

Does Pierce Telephone offer high-speed internet?

Yes, view the various options available in our internet section.

What type of additional services does Pierce Telephone offer?

For a complete listing of what we offer, visit our services section.