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High Speed Questions & Answers

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Pricing | Requirements | Q & A | Speed Demonstrations


Q: How fast will DSL go?
A: Speeds typically range from 384 Kbps to 10 Mbps downstream, and from 128 Kbps to 852 Kbps upstream. Speeds vary depending on customer owned equipment, service location, and service plan. Click here for demo.

Q: What are the advantages of DSL?
A: The speed is much greater than a traditional dial-up modem. In addition, Pierce Telephone Internet via DSL is always on so there is no need to "dial-up" your Internet provider. DSL also eliminates the need for an additional "computer line" to your house. With DSL, you can talk on the phone and use the Internet (at high speed) at the same time.

Q: Do I have to install another line to my home or business to get DSL service?
A: No, Pierce Telephone will use one of your existing lines.

Q: Can I talk on the phone and use the Internet at the same time with DSL?
A: Yes, even though DSL uses your existing telephone line, DSL operates on a different frequency than your voice call.

Q: What additional computer equipment will I need to get DSL?
A: Your computer will need a standard Ethernet card (approximately $40) installed. Pierce Telephone will provide the DSL "modem" for rent or purchase that is necessary to receive DSL service . If extended DSL service is required, a one-time line-conditioning fee applies. The equipment replaces the current box on the outside of your home or office.

Q: Are there any technical limitations to receiving DSL service?
A: Not for our customers.

Q: Can I hook up more than one computer to the DSL service?
A: Yes, if the computers are already part of a network, each of the computers can share the DSL connection. We strongly suggest firewall software, or hardware, for security purposes. If a network is not present - one can be installed with additional equipment.

Q: How much does DSL cost?
A: The monthly cost for DSL service from Pierce Telephone and ptcnet.net Internet is $35.95/residential and $49.95/business for unlimited access connected starting at 256kbps. Please contact Pierce Telephone at (402)329-6225 or 1-888-329-6225 to find out the pricing for your application.